Frequently Asked Questions

Our website packages start at affordable rates designed specifically for small businesses and boutique shops. Unlike agencies that charge $10,000-$20,000+, we offer premium quality websites at a fraction of the cost. Contact us for a free quote tailored to your specific needs—we'll work within your budget to deliver a site you'll love.

We pride ourselves on fast delivery. Most websites are completed in less than 3 days from the time we receive all your content and requirements. More complex multi-page sites may take 5-7 days. Compare that to agencies that typically take 2-3 months—we get you online and attracting customers faster.

Yes, there is a small monthly hosting and maintenance fee to keep your website live, secure, and performing optimally. This covers web hosting, SSL security certificates, regular backups, software updates, and basic technical support. Think of it as your website's "rent"—it keeps the lights on and ensures your site stays fast, secure, and accessible 24/7.

Domain registration is typically an annual fee (around $10-20/year depending on the domain extension). If you already own a domain, we can connect it to your new website. If you need a new domain, we can help you find and register the perfect one for your business. Domain renewal fees are separate from monthly hosting to keep things transparent.

We accept payments through PayPal, which allows you to pay using your PayPal balance, linked bank account, or credit/debit card. PayPal provides secure, protected transactions for both of us. For the initial website build, we typically require a deposit before starting, with the remainder due upon completion. Monthly maintenance fees can be set up as recurring PayPal payments for convenience.

Absolutely! Every website we build is 100% mobile responsive. This means your site will look great and function perfectly on smartphones, tablets, laptops, and desktop computers. With over 60% of web traffic coming from mobile devices, this isn't optional—it's essential for reaching your customers wherever they are.

Yes! We want your website to grow with your business. Minor text and image updates are typically included in your monthly maintenance plan. For larger changes like adding new pages, features, or redesigning sections, we offer affordable update packages. Just reach out and we'll get your changes made quickly—usually within 24-48 hours.

Yes! Every website includes foundational SEO optimization. This includes proper page titles, meta descriptions, heading structure, image optimization, fast loading speeds, and mobile-friendliness—all factors that help search engines like Google understand and rank your site. For businesses wanting to compete more aggressively in search results, we also offer ongoing SEO services.

Getting started is simple! We'll need: 1) Your business information (name, services, contact details), 2) Any logos or brand colors you want to use, 3) Photos of your products, team, or location (or we can source professional stock images), 4) Text content or key points you want to communicate, and 5) Examples of websites you like. Don't worry if you don't have everything—we'll guide you through the process.

We don't believe in locking you into long-term contracts. If you decide to cancel, simply let us know and we'll stop the monthly billing. We do recommend giving 30 days notice so we can help with any transition needs. Your domain name is yours to keep—we can help you transfer it to another provider if needed. We're confident you'll love working with us, but you're never trapped.